Refund Policy
Introduction
We are committed to the satisfaction of our customers and offer a clear and transparent refund policy. Please review the terms of our product and service returns below.
Refund Conditions
- Refunds are allowed within 30 days of purchase.
- Products eligible for return must remain unactivated and unused.
- Customers must provide proof of purchase to qualify for a refund.
- To be eligible for a refund, customers must also delete the original email containing the registration key and uninstall the application from their devices.
- Refunds will be issued to the original method of payment within 14 days of the return confirmation.
How to Request a Refund
To request a refund, please contact our customer support using this support form with the reason for your return and proof of purchase.
Contact Information
If you have any questions about our refund policy, please do not hesitate to contact us at support@litexmedia.com.